And Clivi needs you to be our Lord Kelvin at Operations Team, are you there?**
You'll be the operational mastermind at Clivi, wearing multiple hats (We don’t have a doubt you know what we mean) and driving the engine of the company forward. You will be identifying operations bottlenecks and installing new processes driven by automation or AI implementation.
📌 Operational Wizardry: You're the orchestrator of efficiency, designing and implementing processes that allow Clivi to function like a well-oiled machine. Streamlining everything from product development to customer support will be your forte. 📌 Scaling Operations: You will play a crucial role in scaling up operations, which includes optimizing processes and ensuring the company can handle the increased demand of customers. We need to be as fast as we can. 📌 Customer Experience: Ensuring a positive customer experience is vital for growth. You will help us to guarantee customer and service excellence to maintain high customer satisfaction levels. 📌 Risk Management: Identifying and mitigating operational risks. Where are our weak points that jeopardise our operations, find them, own them and solve them. 📌 Resource Maestro: We are an early stage company and every dollar/peso counts. You'll manage budgets, allocate resources wisely and ensure every dollar/peso is invested for maximum impact. This calls for creative solutions and savvy financial management. 📌 Team Captain: We are building a company with extraordinary top talent. You'll help us to recruit A players, nurture a vibrant company culture and motivate our team to work cohesively toward common goals. 📌 Agility Ambassador: Adaptability is key. Clivi is marked by rapid change and evolution. You'll need to pivot when necessary, taking data-driven steps to ensure Clivi’s success. 📌 Investor Relations: You will be part of our board. Providing the board with insights into the company's operations and ensuring their confidence in our trajectory.
⚙️ You are from Exact Sciences: Like engineer, actuary, mathematician, or economist. Will be great if have consultant or startup experience. ⚙️ Results-Driven: Ultimately, your success will be measured by tangible results. Whether it's achieving growth milestones, scaling the business, your ability to deliver on these outcomes is paramount. ⚙️ You love processes: You might say Excel is your best friend and you are a SQL master with programming languages for Data Analysis (For example: Python, R). ⚙️ Analytical Mindset: Analyzing data, interpreting metrics and making data-driven decisions. Proficiency in data analysis and familiarity with relevant analytics tools are a must. (For example: Tableau, Google Analytics). ⚙️ Tech-Savviness: Proficiency with relevant automation & AI tools as emergent Technologies to improve processes and make them scalable. Adaptability and Resilience: You should be adaptable to changes, be resilient in the face of challenges, able to learn from setbacks and adjust strategies accordingly. ⚙️ Passion for the Industry: Having a genuine passion for the consumer/health industry and a drive to make a positive impact in our world. This passion can fuel creativity, innovation, and a commitment to understanding customer needs and preferences. ⚙️ Continuous Learner: You have to demonstrate a growth mindset and a willingness to stay updated with industry trends, best practices, and emerging technologies. ⚙️ Hands-on: At Clivi our leadership embodies a philosophy of leading by example. We're seeking a COO who can roll up their sleeves and lead through action. ⚙️ Project management: End-to-end following process on top business priorities including identifying opportunities, scoping projects, and driving cross-functional implementation ⚙️ Product Orientation: Define and implement processes and key metrics to guide our projects from ideation to market maturity. Design, develop, and optimize processes, ensuring efficiency, quality, and regulatory compliance.